Delivery & Returns
We only deliver to address in Hong Kong for the moment. (Sorry, chocolate lovers in other countries!)
We use the YAMATO Transport for delivering your chocolates. There are areas that we will not be able to delivery. Check out Service Area for details.
Delivery time is Monday to Friday, excluding Public Holiday. Please allow 3 – 5 working days to receive your order after order confirmation.
For orders under HKD 800 within Hong Kong. Delivery fee of HKD 135 will be charged.
*Free Delivery on orders of HKD 800 or more within Hong Kong.
All products are non-returnable and non-refundable.
Order can be returned within 14 days of delivery only if you received an incorrect or defective items. We will also pay the return shipping costs in this case.
Email us at firstname.lastname@example.org regarding goods return.
In the event of dispute, The Chocolate Club Hong Kong's shall be final and conclusive.